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Family Support


Our Family Support team have a wealth of experience in helping families find their way through the complex and changing world of disability.

You are certainly not on your own if you are finding something confusing or difficult.

We can support you with:

  • helping you to access your financial entitlements - we can carry out a full benefits review and help you apply for benefits and personal or family grants (like Disability Living Allowance, Personal Independence Payment and Family Fund). We can also help you with re-applications, appeals and tribunals
  • introducing you to new services and making sure you are speaking to the right people
  • supporting you with planning for and attending school meetings and ensuring that your child is properly supported in their education. This can include securing school places, Health and Care Plans and transport
  • explaining what diagnoses and conditions actually are, advocating at appointments, understanding what healthcare letters really mean and explaining  how seemingly complicated processes work
  • helping with housing issues
  • providing emotional support
  • discussing behavioural and communication strategies

Fill in the form below to get started. Please give us as much information as you can to help us understand your situation.

You will then get a call (usually within a few days) to book an appointment. Please be aware that our Family Support services are very popular and there is usually a waiting time of a few weeks.

Where possible, our Therapies, Family Support and Childcare teams will be able to help you and your family, but if necessary we can also signpost you to another organisation that may be better suited to help.

If it is necessary for you to bring your children to your appointment then they can have fun with our Childcare Team. There is no cost, we are here to help you get the support you need when you need it.

If you live in Peterborough or the surrounding area you might also find the Peterborough SEND Guide produced by Care Choices useful.